Shipping Policy

Last updated: August 31, 2026

At DEMAIRE APPAREL, we aim to make your shopping experience simple, reliable, and seamless. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Orders are processed once payment has been successfully confirmed.

We aim to process and dispatch orders within 2–4 business days.

Orders placed on weekends or public holidays will be processed on the next available business day.

During product launches, promotions, sales, or periods of high order volume, processing may take slightly longer.

2. Shipping Within Pakistan

We currently offer delivery across Pakistan.

Estimated delivery times after dispatch are:

Major cities: 2–4 business days
Other areas: 3–7 business days

These are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on the destination, courier service, weather, public holidays, and other circumstances beyond our control.

3. Shipping Charges

We offer FREE SHIPPING on all orders above PKR 3,500.

Orders below PKR 3,500 will be subject to the applicable shipping fee, which will be displayed at checkout before you complete your purchase.

Shipping charges and promotional offers may be changed from time to time.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through the email address or phone number associated with your order.

Please allow some time for the tracking information to become active after your package has been handed over to the courier.

5. Delivery Delays

We work with our courier partners to deliver your order within the estimated timeframe. However, delays can occasionally occur due to:

Weather conditions
Public holidays
High order volumes
Courier-related delays
Incorrect or incomplete delivery information
Limited access to certain areas
Unforeseen circumstances

DEMAIRE APPAREL cannot guarantee an exact delivery date.

6. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information at checkout.

Please carefully check your:

Full name
Phone number
Delivery address
City
Other relevant delivery details

DEMAIRE APPAREL is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

If an order needs to be re-shipped because incorrect information was provided, additional shipping charges may apply.

7. Failed Delivery Attempts

Our courier partner may make multiple delivery attempts.

If the courier is unable to deliver your order because the customer is unavailable, unreachable, or unable to receive the package, the order may be returned to us.

If you request the order to be shipped again, additional shipping charges may apply.

8. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing it.

Once an order has been processed or dispatched, cancellation may no longer be possible.

Orders that have already been dispatched will be subject to our Return & Refund Policy.

9. International Shipping

Our standard shipping service currently covers deliveries within Pakistan.

If international shipping becomes available, applicable shipping costs, delivery estimates, customs duties, taxes, and other charges will be communicated before completing the order.