Terms of service

Terms of Service

Last updated: August 31, 2026

Welcome to DEMAIRE APPAREL. These Terms of Service govern your use of our website and your purchase of products from DEMAIRE APPAREL.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About DEMAIRE APPAREL

DEMAIRE APPAREL is a clothing brand based in Lahore, Pakistan, offering premium-quality apparel with a focus on timeless design, modern style, and accessible pricing.

Throughout these Terms, “DEMAIRE APPAREL,” “DEMAIRE,” “we,” “us,” and “our” refer to DEMAIRE APPAREL.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Interfere with the operation or security of the website
Copy, reproduce, or distribute our content without permission
Use our website to transmit harmful or malicious material

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizing information, and prices displayed on our website are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice. We reserve the right to discontinue products or modify product details at any time.

4. Prices

All prices displayed on our website are in the currency specified at checkout.

We reserve the right to change product prices at any time without prior notice.

A price change will not affect an order that has already been confirmed and accepted by us.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been accepted.

We reserve the right to cancel or refuse an order for reasons including:

Product availability
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Delivery limitations
Other circumstances beyond our reasonable control

If we cancel an order after payment has been made, we will arrange an applicable refund.

6. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes:

Full name
Delivery address
Phone number
Email address
Payment information, where applicable

DEMAIRE APPAREL is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Shipping & Delivery

We aim to process and dispatch orders within the timeframe communicated on our website.

Delivery times may vary depending on the destination, courier service, weather, holidays, public events, or circumstances beyond our control.

Once an order has been handed over to the courier, delivery is subject to the courier's processes and timelines.

For further information, please refer to our shipping information provided on the website.

8. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that policy before placing an order.

By purchasing from DEMAIRE APPAREL, you acknowledge that you have reviewed and accepted our applicable return and refund conditions.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand names
Product photography
Images
Graphics
Text
Website design
Marketing materials
Videos

is owned by or licensed to DEMAIRE APPAREL and is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, sell, or commercially use our content without our prior written permission.

The DEMAIRE APPAREL name and logo may not be used without authorization.

10. User-Submitted Content

If you voluntarily submit reviews, comments, photographs, or other content to us, you agree that we may use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

You should not submit content that is unlawful, offensive, misleading, defamatory, or infringes another person's rights.

11. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, social-media platforms, or other technology providers.

These services may have their own terms and privacy policies. DEMAIRE APPAREL is not responsible for the independent practices or policies of third-party services.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, DEMAIRE APPAREL will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.